Sign Up
Log In
Home
discussion
Exam 300-070 Question id=3777 Describe the Basic Operation and Components Involved in a Call

An auto parts retailer would like its six service counter representatives to be able to assist both walk-up customers and telephone customers. Each store has six service counter representatives. Which call distribution algorithm will allow each service counter representative to provide the best customer service?

A. Top Down
B. Circular
C. Longest Idle Time
D. Broadcast