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Exam 210-060 Question id=1197 Provide End User Support

An engineer receives a report regarding choppy voice quality on a call. 
The user does not remember the details of the call time or the numbers that were dialed.
What should the engineer implement to assist in identifying future issues?

A. Cisco Quality Report Tool
B. Cisco Unified SRST
C. Cisco Unified RTMT
D. Cisco AXL